Winning Communication

Winning Communication

$165.00

Program Overview
So many things in business and the workplace depend on clear, non ambiguous communication. Most of us think we are good communicators, yet miscommunication and incorrect implementation of instructions occur regularly in the workplace. Incorrect assumptions, poor listening, not planning communication and non clarification of messages all lead to misunderstandings and performance failures.

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Winning Communication Program Overview

This comprehensive course enables participants to revisit sending and receiving messages, understand behaviours better, enhances their questioning and listening skills and improve their communication skills.

Topics covered include:

• Understanding preferred communication behaviours through Winning Colors®
• The communication process
• Barriers to communication
• Para verbal communication skills
• Non verbal communication
• Really listening
• Asking good questions
• Giving and receiving feedback
• Communicating electronically
• Develop an improvement plan – Change a behaviour, improve the result.

The courses can also be delivered using the self paced learning method

Additional information

Ebook or Video

Ebook Download, Video Module